Solar FAQs

Why should I install solar energy system to my home or business?


A solar PV system not only reduces the carbon footprint, increase home values, but it could also diminish your utility bill almost to zero by drawing energy from the system instead of the grid. On average, solar array systems have a warranty of 25 - 30 years, which is a long time considering how little maintenance these systems require. The most common maintenance done to these systems is usually cleaning due to a build-up of dirt over time.




How does the solar energy system help with my utility bills?


When the sun is out during the day, the solar array system generates power which will be consumed without it being registered by the utility company. On the utility bill, it will show that you have "exported" less energy per kWh, which means you have used most of the energy generated by the solar system! That is power you didn't have to buy from the utility grid!




Can a solar PV system increase my home's value?


Yes! Several statistic studies have been conducted to demonstrate how solar homes worth more money and value than normal housing on the market. Therefore, solar homes are generally sold at a faster rate as well.




Will my solar energy system work in the winter or cloudy days?


Yes! Usually, the solar arrays clear the snow quite well on the next sunny day when the snow melts off. Over the annual report on the system, the amount per kWh loss due to the snow is relatively minor. Under cloudy day conditions, we recommend customers to use the latest solar technology "microinverters" to resolve the problem. Microinverters operates independently so that each individual panels can perform to its maximum potential without the loss of power due to cloudy days, pollen, or even dust.




What happens to the solar energy system when the power is cut off?


During a power outage, the grid-tied solar energy system goes down as well. This is to prevent accidental back-feeding of electricity to the grid which may endanger line-workers. However, the good news is with the advanced technology on solar battery backup, this will automatically turn on and provide quick backup power when the power is cut off. When the power is back from the grid, the battery backup will also automatically shut off without any manual operation.




What financial options are available?


There are usually two options which include direct system ownership and third-party ownership. Direct system ownership owns the system outright and is eligible for any available incentives. Third-party ownership is when another entity like a solar company who owns and operates the system, but the homeowners purchase the power of solar panels through a Power Purchase Agreement (PPA) or pay a fixed monthly rate which is also leasing the panels. The most significant advantage for third-party ownership is that the homeowners have no up-front payment while enjoying the benefits of solar power.




How do I get compensated for the excess electricity produced by the system?


This usually happens when the solar energy system produces more electricity than your consumption throughout the day. Net metering is the most common way to compensate the homeowners for the excess electricity feeding back to the grid. When this happens, the electric meter runs backward, which is crediting you for the surplus of energy.




How long does it take to install a system?


It usually takes about 1-2 months to design, secure initial permits from the local government, and obtain interconnection agreements from the customer's electric utility company. Depending on the local authorities and the utility company's interconnection team, the process could take up from a few weeks to a few months. Once everything is approved, it typically takes the installers a day or two to physically install the array system.




Can I get solar energy system if I am a member of homeowners association?


Depending on the particular HOA, they may allow homeowners or tenants to install solar given the compelling resources provided, such as installation date, system size, number of panels, images of what the solar arrays will look like on your roof once installed, etc. However, at Xgen Power, we will take care of those headaches and paperwork for you by connecting with your HOA directly.




Why choosing a smaller solar company is the smarter choice on savings?


With the drastic decrease in solar panel pricing, now solar companies are able to lower their price on solar systems for customers. With a small solar company, the system price is lowered at the current market price or even alittle below, because of the decreased price on solar panels, and there’s no need to charge more for the expensive overhead, thousands of employees, and national networks. Whereas, large solar companies have to charge these overhead and other miscellaneous costs in their customer's quote. If your goal is to save money and have an exceptional customer relations that sincerely cares about helping you own your power, then smaller solar company could be your best choice.





Xgen Power

A Woman and Veteran Owned Company
Phone: 1-833-943-6769  Email: solar@xgenpower.com
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